Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, process, and disclose your information when you use our AI-powered proposal generation platform ("Service"). We are committed to protecting your privacy and ensuring transparency in our data practices.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile details
• Business Information: Company name, industry, business description, and related details
• Content Data: Proposal content, client information, templates, and custom data you create or upload
• Payment Information: Processed securely through our payment processor (Lemon Squeezy). We do not store complete payment card details
• Communications: Messages you send us, feedback, and support requests

2.2 Information Collected Automatically

• Usage Data: Features used, pages visited, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Analytics Data: Aggregated usage statistics and performance metrics
• Log Data: System logs including API requests, errors, and service interactions

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered proposal generation services
• AI Processing: To generate proposals, analyze content, and provide intelligent suggestions using artificial intelligence models
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Billing: To process subscriptions, track usage limits, and manage billing cycles
• Communication: To send service updates, security alerts, and respond to inquiries
• Analytics: To understand usage patterns, optimize performance, and develop new features
• Security: To detect fraud, prevent abuse, and protect against security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. AI and Machine Learning

Our Service uses artificial intelligence and machine learning technologies:

• Your content may be processed by third-party AI service providers to generate proposals
• We implement appropriate safeguards to protect your data during AI processing
• Your content is not used to train AI models unless you explicitly opt-in
• AI-generated content is provided as suggestions and should be reviewed before use

5. Information Sharing and Disclosure

We share information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our Service (AI providers, payment processors, hosting services)
• Payment Processing: With Lemon Squeezy for subscription and payment processing
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including encryption, secure authentication, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal, tax, or regulatory purposes as required by law.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us through your account settings or support channels.

9. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

10. Third-Party Services

Our Service integrates with third-party services including payment processors (Lemon Squeezy), AI providers, and hosting services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

11. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

12. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through:

• Email: proposalbuild@gmail.com
• Contact form Here