ProposalBuild
For IT Services & MSPs

IT Service Proposals That Close Deals

Create comprehensive IT service proposals and MSP agreements with AI assistance. Include SLA definitions, support tier pricing, security protocols, response times, and service level agreements. Perfect for managed service providers and IT consultants.

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SLA & service tier templates
What's Included:
SLA definitions & response times
Service tier pricing (Bronze/Silver/Gold)
Security & compliance protocols
Backup & disaster recovery plans
Support availability & escalation
Technology stack & tools
E-signature for service agreements
Real-time client analytics

Why IT Proposals Fail

Common mistakes that lose IT service contracts

❌ Vague SLAs
Generic service level agreements create confusion. Clients need specific response times, resolution times, and support availability clearly defined.
❌ Unclear Pricing
Not explaining what's included in each support tier. Clients can't decide between Bronze, Silver, Gold if benefits aren't crystal clear.
❌ No Client Insights
You never know if clients reviewed security protocols, pricing tiers, or SLA terms. Missing the moment when they're ready to discuss concerns.

Built for IT Service Providers

Everything you need for professional IT service proposals

RFP Analysis
Upload IT service RFPs. AI extracts technical requirements, compliance needs, support expectations, and integration requirements.
AI Content Generation
Generate SLA definitions, security protocols, disaster recovery plans, and support procedures tailored to client needs.
Engagement Analytics
Track when clients review proposals, which service tiers they compare, and sections they revisit. Know when to follow up.
Tiered Pricing
Create Bronze, Silver, Gold service tiers with clear feature comparisons. Show pricing for per-user, per-device, or flat monthly rates.
Service Agreements
Built-in e-signature for MSP agreements and service contracts. Track signature status. Store signed contracts securely.
Client Feedback
Clients can leave notes on specific sections (pricing, SLAs, security). Get instant notifications. Reduce back-and-forth emails.

Perfect For Every Type of IT Service

Managed Service Providers (MSPs)
Comprehensive IT support, help desk, network monitoring, server management, endpoint protection, patch management.
IT Consulting
Technology strategy, system audits, infrastructure planning, vendor selection, digital transformation consulting.
Cloud Services
Cloud migration, AWS/Azure management, SaaS implementation, cloud backup, disaster recovery as a service.
Cybersecurity Services
Security assessments, penetration testing, security monitoring, compliance auditing, incident response.
Network Services
Network design, installation, configuration, monitoring, optimization, SD-WAN implementation.
Help Desk & Support
Tiered support services, remote desktop support, on-site support, user training, ticket management.

Common Questions

Can I define specific SLA metrics?
Yes! Define response times (e.g., 15 min for critical, 2 hrs for high), resolution targets, uptime guarantees (99.9%), and support availability (24/7, business hours, etc.).
How do I show service tier differences?
Create comparison tables showing Bronze, Silver, Gold tiers with features, response times, support hours, and pricing side-by-side.
Can I include compliance requirements?
Absolutely. Add sections covering HIPAA, SOC 2, PCI-DSS, GDPR, or other compliance frameworks relevant to your clients.
What about onboarding processes?
Include detailed onboarding sections covering timeline, client responsibilities, data migration, user training, and go-live procedures.
Can clients sign service agreements electronically?
Yes! Built-in e-signature for MSP agreements. Legally binding, encrypted, and tracked. No DocuSign needed.

Start Winning More IT Service Contracts

Join MSPs and IT consultants creating proposals 10x faster

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